Privacy Policy

1. Introduction

PlanWise ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website and services at https://getplanwise.online.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, and authentication details when you register.
• Goal and task data: the goals, plans, tasks, and notes you create within the app.
• Usage data: anonymised analytics about how you interact with the Services.
• Technical data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Services.
• Generate AI-assisted plans and recommendations based on your goals.
• Communicate with you about your account, updates, and support requests.
• Ensure security and prevent fraud or abuse.
• Comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (e.g., hosting, analytics, payment processing) solely to operate the Services. All providers are bound by confidentiality and data protection obligations.

5. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no internet-based service can be 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at support@getplanwise.online.

7. Cookies

We use cookies and similar technologies to authenticate users, remember preferences, and analyse usage. You can manage cookie settings through your browser.

8. Children's Privacy

The Services are not intended for children under 18. We do not knowingly collect personal data from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Site with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@getplanwise.online or by mail to PlanWise, 1B, Hornchurch, RM11 2ly, United Kingdom.